Wage.Win.Repeat

A head-to-head investment game where Gen Z beginners learn confident decision-making through competition

Impact

Discovered user motivations extend far beyond financial gain—community, gamification, and instant gratification drive engagement

Research

Design

ROLE

Product Designer

& UX Researcher

TYPE

0→1 Core Loop

TIMELINE

May 2025 – Feb 2026

(Public Launch)

TEAM

Founder/PO, Designers,

Engineers, Marketing

TOOLS

Figma · Maze

My Contributions 0→1

Conducted primary research, surveys, interviews, competitor usability, card sorting, concept testing, for the second iteration.

Led the end-to-end redesign of core user flows.

Established Wage’s brand standards within the design system.

Overview

What if investing felt more like playing fantasy sports than studying for an exam?

Gen Z starts investing at 19, 6 years earlier than Millennials¹. Yet 55% still haven't started², and among those who do engage with investing, 80% quit within the first two years³. Early entry hasn't guaranteed sustained participation. While the opportunity is clear, something breaks in the moment beginners need to decide.

¹ ² Charles Schwab Modern Wealth Survey, 2024

³ Bloomberg Intelligence, 2025

01. CHALLENGE & Outcome

What We Learned, What We Changed

01

Challenge

Solution

01

The Paper Trading Paradox

Fake money removes fear, but it also removes meaning: beginners “randomly pick” and walk away feeling like they learned nothing.

Emotional Stakes, Not Financial Risk

We introduce head‑to‑head matches with real opponents so that users feel real emotional stakes and a reason to care, without putting actual money at risk.

02

Decision Outsourcing

When they feel unsure, novices look for someone to copy - parents, friends, or news - because they don’t have a clear way to make their own decisions.

Social Signals for Confidence

We surface opponents’ picks and simple social context so beginners can compare, reflect, and gradually build confidence in their own choices instead of blindly copying.

03

The Delayed Learning Gap

Existing apps separate “learning” from “doing”: users memorize assets or terms before playing, then struggle to recall any of it during a 60‑second game.

A Continuous Action Loop

We bring “Bookmarked Assets” directly into the game UI so users can act on what interests them in the moment, without the cognitive load of memorizing before they play.

Three core behavioral challenges and the product decisions we made to address them.

00. CONTEXT

Methods at a Glance

Research Overview

To validate these challenges and design solutions, I conducted mixed-methods research comparing how beginners think versus how experienced investors actually decide.

00. Research Phase 1

How Big Is the “Ready, Set, Freeze” Problem?

Are Gen Z actually struggling to start, or is this just a few anecdotes?

What I did – Survey (N=30, ages 19–28)

I ran a survey with 30 Gen Z participants recruited via Discord communities, university networks, and personal referrals. I measured whether they invest today, how soon they plan to start, and what’s holding them back.

Q1.

Current investment experience (N=30)

53%

Have never invested

(16/30)

Q3.

Future investment plans among non-investors (N=16)

No Plan

12.5%

88%

of non-investors

Plans to invest

(14/16)

In next 1 years

25%

In next 5 years

62.5%

Q5.

Top barriers to starting to invest among non‑investors (N=16)

I don’t know where to begin

I don’t have the time or mental energy

Financial terms feel overwhelming

I’m worried I’ll lose money

I don’t have anyone to talk to

12

11

10

8

6

Gen Z doesn’t lack motivation; they’re stuck in an intent–action gap. Many want to invest and see it as important, but when it’s time to click “Buy”, the process feels confusing, risky, and isolating.

  1. Research Phase 1

What Actually Happens in Today's "Beginner" Apps?

What do Gen Z beginners actually do when they try existing investing games?

What I did – Competitive analysis + usability (N=5)

While waiting for access to our own pilot, I analyzed three investing games (including Profit.com, TradingGame, Bloom) and two fantasy‑sports‑style apps (StadiumLive, PrizePicks).

← Learning outside the game

Learning inside the game →

Solo

StadiumLive

PrizePicks

TradingGame

Bloom

Profit.com

Wage

Social

Investing apps silo learning

Profit.com, Bloom, TradingGame hide education in Explore‑style tabs that beginners ignored while actually playing.

Fantasy sports embed it

StadiumLive & PrizePicks put stats and context directly inside every pick. Learning and doing are one action.

Wage bridges the gap

It uses post‑match debriefs, visible rivals, and lightweight prompts during play to turn each match into both a game and a lesson.

In today’s “beginner” games, learning lives outside the match, so first‑time investors play blind even in content‑rich apps.

Competitor Micro-Usability Testing

Profit.com · N=5 · 10-minute 1v1 match

Then I ran usability sessions with five Gen Z beginners using a feature‑rich competitor that was closest to Wage’s concept.

The goal: could a beginner actually understand what was happening, and make a meaningful decision inside a 10-minute match?

5/5

Advanced tools ignored

"I don't know what this graph means, so I just skipped it."

4/5

Surface-level decisions

"I picked Apple because I recognize the logo."

4/5

Invisible competition

"Wait, I was playing against a person? I would've enjoyed seeing I was crushing them."

The structural gap

What apps assumed

Explore

Learn tools

Feel confident

Decide

What actually happened

Scan surface cues

Click randomly

React to color

Leave

The problem wasn't missing content. It was a disconnect between information and the moment of decision.

02. Research Phase 1

Why Do Beginners Think and Act This Way?

Why do beginners behave like this, and how is that different from how experienced investors actually think?

What I did – 6 in-depth interviews

I interviewed three beginners (0–1 year of experience) and three experienced investors (5+ years), recruited via a university Slack Channel and LinkedIn. I used a semi‑structured guide with questions like:

beginners (0–1 year of experience)

“Walk me through your first investment decision.”

“What do you wish you knew when starting out?”

“How do you decide what to buy now?”

experienced investors (5+ years)

“Walk me through your first investment decision.”

“What do you wish you knew when starting out?”

“How do you decide what to buy now?”

03. Research Phase 1

Does our proposed structure actually feel right to use?

Early testing showed that Wage worked only when play, Explore, and post‑match debrief each had a distinct job in the learning loop.

What I did – 6 in-depth interviews

I interviewed three beginners (0–1 year of experience) and three experienced investors (5+ years), recruited via a university Slack Channel and LinkedIn. I used a semi‑structured guide with questions like:

beginners (0–1 year of experience)

“Walk me through your first investment decision.”

“What do you wish you knew when starting out?”

“How do you decide what to buy now?”

experienced investors (5+ years)

“Walk me through your first investment decision.”

“What do you wish you knew when starting out?”

“How do you decide what to buy now?”

Insight 01

The Paper Trading Paradox

Problem

Safety removes fear — but it also removes meaning. Participants treated paper trading like a toy: they guessed, didn't care about outcomes, and concluded they had learned nothing.

Hypothesis

If users feel real emotional stakes — even without financial risk — they will care about the outcome and engage more deliberately with their decisions.

Solution

Make visible competition the core of the experience. A real opponent, a live HUD, and a timed match create psychological stakes without any financial exposure.

Outcome Design 1

Outcome Design 2

Outcome Design 3

Insight 02

Decision Outsourcing

Problem

Overwhelmed by ambiguity, beginners don't trust their own judgment. Instead of learning to decide, they outsource to parents, friends, or social media — and hope for the best.

Hypothesis

If beginners can see what others are choosing — and how those choices perform — they can compare, reflect, and gradually build their own sense of judgment.

Solution

Provide social signals, not raw data. Show opponent picks and performance so beginners have a reference point, without removing the need to think for themselves.

Outcome Design 1

Outcome Design 2

Outcome Design 3

Insight 03

Isolated Learning and Playing

Problem

Existing apps separate "learning" from "doing." Users memorize assets before playing, then struggle to recall any of it inside a 60-second match.

Hypothesis

If users can carry what they found interesting directly into the game — without memorizing — the gap between exploration and decision collapses.

Solution

Bookmark lets users save assets while browsing freely. Inside the match, bookmarks surface instantly — so intention formed outside the game becomes actionable inside it.

Outcome Design 1

Outcome Design 2

Outcome Design 3

REFLECTION

What I learned as a researcher

As someone with a conservative approach to finance, I initially doubted the value proposition of combining FinTech with gaming mechanics. The target demographic felt distant from my own experience. That bias quietly shaped my early research — I framed Wage as a FinTech tool and wrote questions around literacy and risk, while underexploring the social and gaming motivations behind it.

Usability testing proved me wrong. There were beginners willing to overcome their fear of investing specifically because of the social aspect and competition. It was a pleasant surprise to hear a participant yell “Fuck yeah” out of excitement.

This project reminded me that my job as a researcher isn’t to validate my assumptions. It’s to systematically challenge the problem space.

Work

Creative

Research

About

Resume

Thanks for stopping by!

Please view on desktop for the best experience!

© 2024 Ji Young Nam

Thanks for stopping by!

Please view on desktop for the best experience!

© 2024 Ji Young Nam

Thanks for stopping by!

Please view on desktop for the best experience!

© 2024 Ji Young Nam